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RETURN & REFUND POLICY
Returns Eligibility
We accept returns only if:
- The product received is damaged.
- The wrong product has been delivered.
- The product has a manufacturing defect.
Return Request Timeline
Customers must raise a return request within 48 hours of delivery along with clear images or videos of the product.
Non-Returnable Items
Returns will not be accepted for:
- Change of mind
- Color variation due to screen settings
- Minor thread or embroidery variations
- Products damaged after use
- Sale or clearance products
Refund Process
- Once the returned product is received and inspected, the refund will be approved.
- Refunds are processed within 5–7 business days.
- Refunds will be credited to the original payment method.
Contact
Unexpected delays due to weather conditions, public holidays, courier issues, or other circumstances beyond our control may occur.